Repeat Prescriptions


If you are on long-term medication and eligible for repeat prescriptions there are a number of options available for re-ordering:

  • Telephone Message - call 01709 245863 and leave a message on the prescription line 24 hours a day
  • Online - follow the link at the top of this page to complete a simple registration. To use this service, it is necessary to register with Reception. Please note that you will need to provide proof of your identity before being allowed to register for this service.
  • In Person - drop your repeat slip in at reception with the required items clearly marked. There is also a box provided in the waiting room. You must tick the items you require. Any item left un-ticked will not be issued.
  • By Post - send it to us remembering to include a stamped addressed envelope if you want us to post it back to you.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If you are relying on the post you should allow 1 week.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your repeat medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, in-house pharmacist, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Click here for details of the current charges

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.

  • The quickest way to order a PPC is online - Buy or Renew a PPC Online
  • If you need help buying a PPC, call us on 0300 330 1341

There is further information about prescription exemptions and fees on the NHS website

Local Services, Let
Local Services, Let